Business Success Coaching (BSC)
One to One Coaching For The Small Business Owner/Entrepreneur
Why Choose Business Coaching via Compass Performance, Inc.?
Compass Performance, Inc.'s (CPI) Business Coaching Process is powered in part by content which is recognized as delivering results via coaching for its clients. CPI uses the best in class coaching curriculum delivered by carefully vetted owner-coaches with years of real life corporate and organizational experience.
Simply put, as part of our business coaching process, our clients receive coaching curriculum that has been utilized by thousands of clients and delivered by experienced business experts - not academicians, all over the world. Think of it this way - you pay only for results.
Our Clients
At CPI, we want to ensure we are the right fit for you and you are the right fit for us; we aren’t for everyone.Our ideal clients are:
- Focused on Results
- Open to Outside Perspective
- Values Driven
- Committed to Improvement
- Team Oriented
- Dedicated to putting in the work to be the best
- Willing to create a clear plan for future career growth
Our Approach
If this sounds like you, we may be the solution to your business coaching needs. Our approach is primarily one to one, although there are instances where a group approach can be viable. We regularly meet with our clients to review reading materials, discuss learning concepts and/or deliver practical insights.
- In all our sessions, we ask three questions:
- What did you learn?
- How can you apply it?
- What actions will you take and by when?
Our Business/Entrepreneur Coaching Curriculum
Our curriculum is proven and tested, having been utilized by thousands of clients. Our curriculum is provided by a networked group of internationally recognized business experts and coaches, who have seen what works on the ground with business clients. The curriculum is wide ranging, from behavioral assessments, communication improvement, organizational effectiveness and personal development. The curriculum consists of the following Core Themes and are supported by up to 10 subthemes:
1-1: Know Thyself – Understand personal behavioral styles and those of others to communicate more effectively
1-2: Know Thy Business – Identify the key indicators (metrics) that demonstrate the performance of your business and create a “Dashboard of Success”
1-3: Identify Your Starting Point – Assess level of satisfaction in four life segments and create benchmarks to measure progress
1-4: Create Your Personal and Strategic Plan – Develop a “strategic plan” by addressing 8 foundational questions in the planning process
1-5: Define Your Business – Clearly define the business you are in, could be in, should be in
1-6: Study Your Competition – Compare yourself and your competition, determine your Unique Selling Proposition and identify necessary changes to increase competitive advantage
1-7: Know Your Customers – Identify, differentiate and satisfy your key customers
1-8: Identify Your Areas of Excellence – Discover current talents and abilities, identify future core competency requirements and plan to ensure mastery
1-9: Remove Your Critical Constraints – Determine what is holding you back from achieving your goals and create a plan to alleviate limiting factors
1-10: Where Are You on the Sigmoid Curve – Learn about cycles which affect you and your business, where each falls, and how to use this knowledge to ensure ongoing success
1-11: The 10 Goal Method – Set clear goals and ensure you achieve them
1-12: Trust the Super-conscious Mind - Distinguishes between 3 levels of consciousness and learns how to access and harness the super–conscious mind to achieve your loftiest goals
1-13: Mind storming – Apply creative problem solving by drawing on the conscious and super-conscious minds of yourself and your team
1-14: Stop and Reassess – Review results to date with your coach
2-1: Form a Mastermind Group – Translate plans into action utilizing a ‘mastermind’ group; learn how to form and draw on your most important team
2-2: Eleven Keys to Increasing Your Productivity – Develop habits to dramatically increase your productivity by discovering the eleven keys
2-3: Focus Your Time, Part I: Pareto’s Law; Hourly Rate - Distinguish between high and low value activities and focus on those which have the highest impact to achievement of your goals
2-4: Focus Your Time, Part II: Zero Based Thinking – Free up time and energy by breaking bad habits
2-5: Focus Your Time, Part III: Urgent and Important – Categorize activities based on urgency and importance and those which have long–term consequences
2-6: Effective Delegation, Part I: Ten Key Principles – Master 10 principles to identify what to delegate and to whom
2-7: Effective Delegation, Part II: Adjust Your Delegation Styles – Based on ‘Task Relevant Maturity’, adjust delegation style according to the competency level of individuals
2-8: The Power of Leverage – Leverage the strengths and abilities of yourself and the business; position your business to borrow money before you need it
2-9: Simplification, Part I: Reengineer Your Business – Simplify processes to become more profitable
2-10: Simplification, Part II: Occam’s Razor - Apply the principle of Occam’s Razor to solve any problem by simplifying your business goals and plans using GOSPA
2-11: Ricardo’s Law of Comparative Advantage – Focus time and energy on activities in which you, the team and the business have a competitive advantage
2-12: The Parthenon Principle – Small, incremental changes to the key pillars of the business yield dramatic results; identify the key pillars in your business Parthenon
2-13: Stop and Reassess – Review results to date with your coach
3-1: Seven Ways to Increase Revenues – Sales revenue is the engine driving a business; expand selling strategies, focus on more profitable sales
3-2: Four Levels of Customer Satisfaction – Customer satisfaction fuels the engine; ensure customer loyalty and build a robust source of referrals
3-3: Getting Referrals – Reduce acquisition cost, shorten sales cycle and enhance closing ratio by developing referrals
3-4: The Seven P’s of Marketing, Part I - Design a marketing plan; this session covers the first 4 P’s: Product, Price, People, Promotion
3-5: The Seven P’s of Marketing, Part II - Design a marketing plan; this session covers the next 3 P’s: Packaging, Positioning, Place
3-6: The Power of Branding, Part I: Corporate Branding – Turbo charge the marketing campaign with powerful corporate branding
3-7: The Power of Branding, Part II: Personal Branding – Use the 7 Laws of Personal Branding to stand out from your competitors
3-8: Superstar Selling, Part 1: Prospecting – Expand your prospect base and sell to even the most challenging; prospect techniques and approaches
3-9: Superstar Selling, Part II: Presenting – Establish rapport, identify a need, provide a solution; master superior sales presentations
3-10: Superstar Selling, Part III: Closing – Answer the objections and get the sale; closing with ease
3-11: The Profit Curve – Identify the most profitable people, markets and products/services to ensure the greatest return on investment (ROI)
3-12: Strategic Business Units – Differentiate cash generators, future cash generators and cash traps (cash cows – stars – question marks – dogs)
3-13: Stop and Reassess – Review results to date with your coach
4-1: Define Your Ideal Prospect – Three Key Questions – The starting point of selling is prospecting – define your ideal prospect by identifying 7 characteristics and forming a prospecting strategy
4-2: Define Your Ideal Prospect – Additional Key Questions – Channel your energy toward prospects representing major opportunities by understanding why, when and where he/she does or does not buy
4-3: Expand Your Prospect Sources – Six Sources of New Prospects – To dramatically increase prospects in the sales funnel, you need to identify a variety of sources and a strategy to leverage them
4-4: Expand Your Prospect Sources – Seven Additional Sources of New Prospects – Additional prospect sources and how to effectively leverage each
4-5: Establish Rapport – The 1st step in the sale process is establishing rapport to gain trust. Learn to prepare, how/when to ask the right personal and business questions to gain trust
4-6: Identify the Problem – Clearly identifying the problem your product or service can solve is key to closing the sale. Uncover and understand needs by asking these questions
4-7: Present the Solution – Ask Good Questions – Telling is not selling. Ask questions which lead the prospect to choosing your product or service as the best solution to his/her problem
4-8: Present the Solution – Answer Unspoken Questions – What is the question behind the question? Identifying and answering critical unspoken questions can significantly increase the probability of closing the sale
4-9: Overcome Objections – Timing is Critical – What is the difference between an objection and a condition? Recognize and address each in a timely manner and turn objections into opportunities
4-10: Overcome Six Basic Objections – Recognize 6 of 10 objections, how to address and overcome them
4-11: Overcome Four Additional Basic Objections – Recognize an additional 4 objections, how to address and overcome them
4-12: Closing the Sale – Five Closing Requirements – Learn 5 closing requirements, assess your sales process to ensure the requirements are always met during the sales process
4-13: Closing the Sale – Five Additional Closing Requirements – Address 5 more closing requirements
4-14: Closing the Sale – Avoid Five Errors – Don’t make these 5 lethal errors!
4-15: Closing the Sale – Overcome Four Major Obstacles – Be aware of 4 major obstacles and ensure your sales presentation is modified to overcome them
4-16: Closing the Sale – Seven Buying Signals – By recognizing 7 buying signals, know when your prospect is ready to make a buying decision so you can tailor your responses and prepare to close
4-17: Closing the Sale – Four Closing Techniques – Use the most effective closing technique at the right time
4-18: Closing the Sale – Three Additional Closing Techniques – Additional closing techniques to apply at the right time
4-19: Stop and Reassess – Stop and Reassess – Rank your effectiveness based on 10 criteria - guaranteed to make you a sales superstar!
5-1: State Your Purpose – Apply the first principle of leadership: clarity of purpose; align business and key stakeholders with the purpose
5-2: Identify Your Values – Individualize and articulate the second principle of leadership: cultural and strategic values
5-3: Define Your Mission – Clearly define the third principle of leadership: mission statement; document and communicate effectively
5-4: Clarify Your Vision – Create the fourth principle of leadership: vision; share the picture with your associates and key stakeholders
5-5: Determine Your Strategy, Part I: Think Strategically – Learn critical questions to ask in order to design effective strategies to achieve the vision; distinguish between tactics and strategies
5-6: Determine Your Strategy, Part II: Perform a SWOT Analysis – Analyze strengths, weaknesses, opportunities and threats and make strategic decisions based on these findings
5-7: Determine Your Strategy, Part III: Identify Your Driving Forces – Understand the realities of business and the environment in which it operates; draw strategic conclusions based on these ‘driving forces’
5-8: Determine Your Strategy, Part IV: Analyze Your Competition – Conduct a competitive analysis and use this information to impact strategic decisions
5-9: Simplify With the Seven R’s – Leaders must constantly strive to simplify; apply the Seven R’s to life and business
5-10: Personal Leadership: Manage Stress – Leadership requires a calm, clear mind and objectivity; control stress by understanding sources and how to overcome them
5-11: Personal Leadership: Take Responsibility – To become a great leader, responsibility is not optional; develop a positive attitude characterized by the elimination of negative emotions
5-12: Execute – Mesh your strategy with reality; align people and goals; everything is in place… EXECUTE!
5-13: Stop and Reassess – Review results to date with your coach