Strategic Planning Facilitation

SPF

 

Create A Clear Vision by Developing Your Strategic and Operational Plan

 

Experience the growing demand for excellence at both the individual and organizational level.

Witness the shifting paradigms right before your eyes. Discover how our experts excel at facilitating the process to support your high performing leadership team as you build, and develop a simple strategic and operational plan that possess unparalleled clarity in tackling the challenges of today and tomorrow.

Embrace our unique approach that honors and harnesses the power of the past, laying the foundation for building clarity and creating strategic and operational plans that prioritize the organization's most critical growth objectives, leading to great results.

CPI's unique approach makes Strategic Planning easy...

Strategic Planning3


Create a Strong Foundation

  • Mutual Understanding of the history  of your Organization - What got you here.  Respecting the past and preparing to embrace the future
  • Create a Stakeholder Map
Conduct an Up-to-Date Situation Assessment
  • SWOT Analysis
  • PESTLE

Internal Analysis of Data

Spend Time Assessing The "Team Dynamic" of your Planning Team  Using Assessment Data from assessments like: DISC,  Five Functions of a Team and LEAD NOW  - Leadership Assessments.

Define and Articulate Your Strategic Intent

Use  a  Graphics Meeting Recorder To Capture Team Output In a Meaningful Way

org design-2

Assess The Organization - Clean Sheet

Organizational Review

  • Clean Sheet review to ensure people process and technologies are aligned to the delivery of the "80" product services to your most important customers.
  • Review cost structure and alignment with customer delivery.
  • Review current inventory of talent.  Identify high potential talent and ensure retention strategies are executed as appropriate.
  • Make tough decisions where necessary.
  • Identify new capabilities that may need to be developed to execute strategy.
  • Develop transition plan to get to new structure/design.
build a bridge-2

Build A Bridge To The Future

  • Simplify your products and services around the 80 opportunities for profitable growth
    • Ensure what you are simplifying and reducing negatives and maximizing the benefits of your "80".
  • Improve workflow by grouping your products and services from beginning to end, removing waste, applying technology and ensuring that you overserve your "80" customers and market segments.  Build a market champion mindset into your leadership team and org culture.
  • Build traction through business metrics, scorecards, individual objective setting/monitoring and regular well run meeting cadence.

Invest In A Tool and/or Process To Manage Your Strategic Plan With Your Team

  • Keep Your Plan Active
  • Update Weekly Metrics and Action Plans
  • Keep it super simple
  • Discuss Plan Management With Your Coach

Example:  Link To Align Technologies "Focus" Solution

 

 


In the context of strategic planning, "BHAG" stands for "Big Hairy Audacious Goal." A BHAG is a term coined by Jim Collins and Jerry Porras in their book "Built to Last: Successful Habits of Visionary Companies." It refers to a long-term, ambitious, and visionary goal that an organization sets for itself. A BHAG is typically more audacious and challenging than the organization's typical goals, and it often inspires and motivates the company and its employees to achieve something truly remarkable.

A well-crafted BHAG should be specific, compelling, and engaging, serving as a unifying vision for the organization. It should also be challenging enough to stimulate innovation and a sense of purpose, but not so unattainable that it becomes demotivating. BHAGs can be used to guide an organization's strategic planning efforts and provide a clear direction for its future

Steps to create a BHAG:  Creating a well-crafted BHAG (Big, Hairy, Audacious Goal) as the guiding foundation for the development of a strategic and operational plan involves several steps:

Vision and Mission Alignment:
Ensure that the BHAG aligns with the organization's vision and mission. It should represent an ambitious but achievable aspiration that embodies the essence of what the organization aims to accomplish in the long term.

Identify Core Values:
Reflect on the organization's core values and principles. The BHAG should resonate with these values, inspiring stakeholders and guiding decision-making throughout the strategic planning process.

Evaluate Market and Industry Trends:
Conduct a thorough analysis of market trends, industry dynamics, and emerging opportunities. Identify areas of potential growth and disruption that could inform the development of a compelling BHAG.

Engage Stakeholders:
Involve key stakeholders, including employees, customers, partners, and investors, in the process of crafting the BHAG. Their input and insights can provide valuable perspectives and ensure buy-in for the long-term vision.

Set Stretch Goals:
Define ambitious yet achievable objectives that stretch the organization beyond its current capabilities. The BHAG should inspire innovation, creativity, and a sense of urgency among stakeholders.

Define Measurable Targets:
Establish clear and measurable targets that quantify the desired outcomes of the BHAG. These targets should be specific, time-bound, and relevant to the organization's strategic priorities.

Develop Actionable Strategies:
Identify the strategic initiatives and operational tactics required to achieve the BHAG. Break down the long-term goal into smaller, actionable steps that can be implemented over time.

Allocate Resources:
Determine the resources, including financial, human, and technological assets, needed to support the pursuit of the BHAG. Allocate resources strategically to maximize impact and mitigate risks.

Create Accountability Mechanisms:
Establish accountability mechanisms to track progress toward the BHAG and hold stakeholders accountable for their respective roles and responsibilities. Regular performance reviews and milestone assessments can help maintain focus and momentum.

Communicate and Inspire:
Communicate the BHAG effectively to all stakeholders, articulating its significance, relevance, and potential impact. Use storytelling and visual aids to inspire enthusiasm and commitment to the shared vision.

Iterate and Adapt:
Continuously monitor progress toward the BHAG and be prepared to adapt strategies and tactics as needed in response to changing circumstances. Embrace a culture of experimentation and learning to drive ongoing improvement and innovation.

By following these steps, organizations can create a well-crafted BHAG that serves as a compelling and motivating foundation for the development of  strategic and operational plans.

Create a Stakeholder Map

Identify and map out all relevant stakeholders, both internal and external, who have an interest in or are affected by your organization's activities. This map will help you understand their needs and concerns.A stakeholder map is a valuable tool for a leadership team to develop its long-term strategic plan in several ways:

Identifying Key Stakeholders: A stakeholder map helps in identifying all individuals, groups, or organizations that have an interest or stake in the organization's activities. By understanding who the stakeholders are, leadership can prioritize them based on their level of influence and interest in the organization's success.

Understanding Stakeholder Needs and Expectations: A stakeholder map allows leadership to categorize stakeholders based on their needs, expectations, and concerns. This understanding is crucial for aligning the strategic plan with the interests of key stakeholders, ensuring their support and buy-in for the long-term goals.

Mitigating Risks and Capitalizing on Opportunities: By mapping stakeholders, leadership can identify potential risks that may arise from stakeholder opposition or resistance to the strategic plan. Likewise, it helps in recognizing opportunities for collaboration or partnerships that can enhance the plan's success.

Building Relationships and Engagement: A stakeholder map facilitates the development of targeted communication and engagement strategies for each stakeholder group. This enables leadership to build strong relationships, foster trust, and ensure ongoing support for the strategic plan throughout its implementation.

Driving Inclusivity and Diversity: A stakeholder map encourages leadership to consider a diverse range of perspectives, ensuring that the strategic plan reflects the needs and interests of all stakeholders, including those who may be marginalized or underrepresented.

Aligning Resources and Priorities: By understanding the influence and interests of various stakeholders, leadership can allocate resources effectively and prioritize initiatives that are most critical for the organization's long-term success.


Overall, a stakeholder map serves as a visual representation of the ecosystem surrounding the organization, guiding leadership in making informed decisions and developing a strategic plan that is inclusive, sustainable, and supported by key stakeholders.

Data Analysis

  • Top to bottom analysis of internal customer, product, services data to identify where value cost are created.
  • Market assessment:  Truly understand size of market available, segmented by the capabilities of your business.  Assess and segment current portfolio into growth, market and commoditizing opportunities.
  • Determine "Where to Play" and your short/long-term action plans.
  • Simple statement of strategic intent


Internal Data Analysis - Determines Level of Complexity and Readiness To Grow


Quads and Quartiles are Statistical tools used to organize data into groups based on their distribution. They are often employed in business analysis to identify patterns, trends, and outliers within datasets. When it comes to determining the 80/20 breakout of products, services, markets, etc., these tools can be utilized in conjunction with the Pareto principle.

The Pareto principle, commonly known as the 80/20 rule, suggests that roughly 80% of effects come from 20% of causes. In business, this principle is frequently applied to identify the most significant factors contributing to outcomes. For example, 80% of a company's revenue might come from 20% of its products, or 80% of customer complaints might stem from 20% of product defects.

Here's how quad analysis and quartiles can be incorporated into this process:

Data Collection: Gather relevant data on products, services, markets, etc., including sales figures, customer feedback, market share data, etc.

Data Organization: Use quartiles to divide the data into four equal parts, each containing 25% of the observations. This helps in understanding the distribution of the data and identifying outliers.

Quad Analysis: Once the data is organized into quartiles, further analyze it by grouping products, services, markets, etc., into quadrants based on their performance metrics (such as revenue, profitability, customer satisfaction, etc.). This could result in categories like "High Revenue-High Profit," "Low Revenue-High Profit," "High Revenue-Low Profit," and "Low Revenue-Low Profit."

Pareto Analysis: Apply the Pareto principle to identify the vital few (the top 20%) that contribute the most to the desired outcome (e.g., revenue, profit, customer satisfaction). This might involve focusing on the top quartile or even a smaller subset of the data.

Strategic Planning: Armed with insights from the quad analysis and Pareto analysis, organizations can make informed decisions about resource allocation, product development, market expansion, and other strategic initiatives. They can prioritize efforts on the most profitable products, lucrative markets, or high-value services while optimizing or reevaluating the underperforming ones.

Operational Planning: Use the insights gained to inform day-to-day operations, marketing strategies, sales tactics, inventory management, and customer service efforts. This ensures that operational activities are aligned with strategic objectives and focused on maximizing returns from the key drivers of success.

Overall, quad analysis and quartiles provide a structured approach to understanding the distribution of data and identifying areas of focus for strategic and operational planning, particularly in the context of the Pareto principle and the 80/20 rule

External Market Potential Data Analysis

To determine the 80/20 market segmentation potential for the growth of an organization's products and services, as well as to decide on whether to maintain or exit certain offerings within specific market segments, quad analysis and quartiles can be instrumental. Here's how they can be applied in the context of discovery planning for developing strategic and operational plans:

Data Collection: Gather comprehensive data on market segments relevant to the organization, including demographic information, purchasing behavior, market size, growth rates, and profitability metrics.

Data Organization: Utilize quartiles to divide the data on market segments into four equal parts, each representing 25% of the observations. This helps in understanding the distribution of performance across different market segments.

Quad Analysis: Once the data is organized into quartiles, conduct quad analysis to group market segments based on their growth potential, profitability, and other relevant metrics. These quadrants might include categories like "High Growth-High Profitability," "Low Growth-High Profitability," "High Growth-Low Profitability," and "Low Growth-Low Profitability."

Pareto Analysis: Apply the Pareto principle to identify the vital few (the top 20%) of market segments that contribute the most to growth and profitability. This involves focusing on the top quartile or a smaller subset of market segments that represent the most promising opportunities for growth.

Strategic Decision-Making: Based on insights from quad and Pareto analysis, make strategic decisions about which market segments to prioritize for growth, maintenance, or exit. Allocate resources towards maximizing the potential of high-growth and high-profitability market segments while considering scaling back or exiting underperforming ones.

Operational Planning: Use the findings to inform operational plans, including marketing strategies, product development initiatives, sales efforts, and resource allocation within specific market segments. Ensure that operational activities are aligned with the organization's growth objectives and are focused on optimizing returns from key market segments.

Risk Assessment: Evaluate the risks associated with maintaining or exiting specific market segments. Consider factors such as market dynamics, competitive landscape, regulatory environment, and the organization's capabilities to serve each segment effectively.

Exit Strategy Development: If it's determined that certain market segments should be exited, develop a comprehensive exit strategy that minimizes disruption to customers, mitigates any potential negative impacts on the organization's reputation, and maximizes the value of assets associated with serving those segments.

By leveraging quad analysis, quartiles, and the Pareto principle in market segmentation analysis, organizations can gain valuable insights into the growth potential of different market segments. This enables them to make informed decisions during discovery planning for strategic and operational planning, ensuring that plans are aligned with market dynamics and focused on maximizing growth opportunities while effectively managing risks and resources.

 


SWOT
  • Perform a thorough analysis of your current situation. This includes assessing your organization's strengths, weaknesses, opportunities, and threats (SWOT analysis). Use this assessment to inform your strategic decisions.Creating a SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis and using the brainstorming process to generate ideas, categorize them using an affinity diagram, and prioritize actions is a comprehensive process. Here are the steps involved:
Define the Objective:
Clearly articulate the purpose of the analysis, whether it's to inform strategic planning, identify areas for improvement, or capitalize on opportunities.

Gather Stakeholders:
Bring together a diverse group of stakeholders, including key decision-makers, subject matter experts, and relevant team members, to ensure a broad perspective.

SWOT Analysis:
Conduct a SWOT analysis to assess the current state of the organization:
  • Strengths: Internal factors that give the organization an advantage.
  • Weaknesses: Internal factors that hinder the organization's performance.
  • Opportunities: External factors that the organization could exploit.
  • Threats: External factors that could pose challenges or risks.
Brainstorming:
  • Facilitate a brainstorming session to generate ideas related to each aspect of the SWOT analysis.
  • Encourage participants to think creatively and freely express their thoughts without judgment.
  • Use techniques such as mind mapping or round-robin brainstorming to stimulate idea generation.
Affinity Diagram:
  • Organize the generated ideas into groups or categories using an affinity diagram.
  • Look for common themes or relationships among the ideas and group them accordingly.
  • Use sticky notes or digital tools to capture and arrange ideas visually.
Categorization:
  • Review the grouped ideas and assign appropriate categories or labels to each group.
  • Ensure that each category represents a distinct aspect of the organization's operations, challenges, or opportunities.
Prioritization:
  • Prioritize the categorized ideas based on their impact, feasibility, urgency, and alignment with the organization's goals and objectives.
  • Use techniques such as dot voting, pairwise comparison, or weighted scoring to assign priority levels to each idea within each category.
Action Planning:
  • Develop action plans for addressing the prioritized ideas and initiatives.
  • Define specific goals, objectives, timelines, responsibilities, and resources required for each action.
  • Ensure that action plans are actionable, measurable, and aligned with the organization's overall strategy and BHAG (Big, Hairy, Audacious Goal).
Integration with Strategic and Operational Plans:
  • Incorporate the prioritized actions and initiatives into the organization's strategic and operational plans.
  • Identify how each action contributes to realizing the BHAG and supporting the broader organizational goals.
  • Allocate resources, track progress, and adjust plans as needed to ensure successful implementation.
Regular Review and Monitoring:
  • Establish mechanisms for regularly reviewing and monitoring progress towards implementing the action plans.
  • Conduct periodic reassessments of the SWOT analysis and affinity diagram to capture new insights, adapt to changing circumstances, and refine strategic and operational priorities accordingly.

By following these steps, organizations can effectively leverage SWOT analysis, brainstorming, affinity diagrams, and prioritization techniques to identify actionable insights, align strategic and operational plans, and drive progress towards achieving their BHAG and overarching goals.

 

----------------------------

PESTLE

  • PESTLE analysis, sometimes referred to as PESTEL analysis, is a strategic management framework used by organizations to assess and analyze the external macro-environmental factors that can impact their business operations and strategic planning. PESTLE is an acronym that stands for Political, Economic, Social, Technological, Legal, and Environmental factors.
Each of these factors represents a category of external influences that can affect a business or organization. 
  • Political:  This factor includes the impact of government policies, regulations, political stability, and the overall political climate on a business. It considers issues such as taxation, trade policies, government stability, and political ideologies.
  • Economic: Economic factors focus on the state of the economy and its influence on business operations. This includes factors like economic growth or recession, inflation rates, exchange rates, interest rates, and overall economic stability.
  • Social: Social factors examine the societal and demographic aspects that can affect a business. This category considers factors such as cultural norms, population demographics, lifestyle trends, consumer behavior, and social attitudes.
  • Technological: Technological factors assess the impact of technological advancements and innovation on a business. This includes factors like technological infrastructure, research and development, automation, and the pace of technological change.
  • Legal: Legal factors refer to the laws and regulations that businesses must comply with. This can include labor laws, environmental regulations, intellectual property laws, and industry-specific regulations.
  • Environmental: Environmental factors focus on the ecological and sustainability aspects of business operations. This includes considerations related to environmental sustainability, climate change, resource availability, and environmental regulations.

Our approach to planning is unique

  1.   A mutual understanding of your history.
  2.  A stakeholder map.
  3.  An up-to-date situation assessment.
  4.  Defined priories.
  5.  A clear purpose.
  6.   An actionable plan.
  7.   Improved  interpersonal team collaboration skills.
  8.  Optional software tools like FocalPoint Focus, to manage, communicate and update your plan.

We will start with you, your situation, your goals, and your team.

  • We guide you on a strategy journey that fights against complacency and the "same old same old" approaches to planning.
  • We will push you beyond your comfort zone - so that there is continued development and learning within the the team and organization.
  • You will create a new plan and set new stretch goals-the work will be succinct and documented.
  • Your team will be exposed to all relevant material, they will explore different options, and they will be engaged throughout.
  • You will get leverage on your efforts because you will choose your priorities strategically.
  • Your team will be prepared to be accountable and empowered to execute the plan.